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Births, Deaths and Marriages - RGO Online

 

HOW TO APPLY FOR AN ACT BIRTH, DEATH, MARRIAGE AND CHANGE OF NAME CERTIFICATES

The Births, Deaths and Marriages unit operates within the Registrar-General's Office (RGO) and registers ACT births, deaths, marriages, adoptions and  changes of name as events that  occur in the ACT.

These records are highly confidential and are maintained in a secure environment.  Access to these records is subject to an access policy, whereby access is restricted to those people who are considered to have an entitlement to access these certificates.

You can apply for a certificate in a number of ways:

Internet Application

To apply via the internet service, please complete the on-line application,  together with your own credit card for payment and daytime contact number.
Please note: Applicants may only apply for a birth or marriage certificate online if they are over the age of 18, and where they are the person named on the birth certificate or one of the parties on the marriage certificate. In the case of death certificates the partner, parent or child (where over 18) of the deceased may apply.

Please read on with respect to identification requirements, privacy considerations and service commitments.

Postal Application

Application

To apply via a postal application, please print out an application form, complete the form and forward to the Registrar-General's Office, PO Box 225, Canberra City ACT 2608 together with the appropriate identification. 

Please read on with respect to identification requirements, privacy considerations and service commitments.

In Person Application

Application

To apply in person, please attend the Registrar-General's Office during business hours (Monday - Friday 9:00am - 4:30pm), 255 Canberra Avenue Fyshwick ACT.  When you apply in person you will be required provide a completed application form together with the appropriate identification. 

Please read on with respect to identification requirements, privacy considerations and service commitments.

If you are applying for your own or your child's Birth Certificate (who is under the age of 18 years), you must provide:

At least three (3) forms of your own identification from the list below with your application.

The Privacy Commissioner has advised that a parent does not have an automatic right of access to their child's birth records once the child has turned 18 years.  The Registrar-General's Office will permit that access only where the child consents to the application.

If you are applying for a Birth Certificate on behalf of another person, you must provide the following:

At least three (3) forms of your own identification with your application and,

At least three (3) forms of identification from the person named on the certificate and,

A letter giving permission from the person named on the certificate, their parents or their authorised representative (e.g. sibling, Power of Attorney, solicitor, welfare group, legal guardian). Please include their address, daytime telephone number and signature.

Identification List

You must provide at least three (3) forms of identification with your application.

At least one (1) form of identification must be provided from each list in the table below.

If you are unable to provide identification from List 1, you must provide at least two (2) forms of identification from List 2 and at least one (1) form of identification from List 3.

List 1

List 2

List 3

•  Australian Driver's Licence

•  Medicare Card

•  Utility Accounts (gas,power etc) with current residential address

•  Australian Passport

•  Credit or Account Card

•  Bank statement with current residential address

•  Firearms Licence

•  Centrelink or Department of Veterans Affairs Card

 

•  Foreign Passport

•  Security Guard Licence

 

 

•  Tertiary Education Institution ID Card

 

If you are unable to comply with these requirements, please contact us for further advice.

For those applications received via the on-line service or through the post, we commit to fulfilling your request for a certificate within three working days of receiving your application provided we have enough information to establish your entitlement.   If your application is not accepted, we may need you to reapply and provide additional identification and/or more information, either by post or at our office

The certificate will be sent to you by registered person to person mail, where you will need to provide identification at the post office to collect the certificate.

You can pay for the certificate by credit card (Visa and Mastercard ), bank cheque, money order or cash. 

Security Notice: Please note that when making and application On-Line, you are doing so through a secure site.  To confirm that the site is secure right click the mouse anywhere on the page and select properties from the menu, in the properties dialog box the 'Address: (URL)' will commence with 'https://secure' this indicates that the On-Line application section is secure.  All information sent through the secure site is encrypted by using VeriSign Digital Encryption.